Paradisus Playa del Carmen Riviera Maya

5 stars
Aerial view, Paradisus Playa del Carmen Riviera Maya

Paradisus Playa del Carmen Riviera Maya

An exotic paradise in the heart of the Riviera Maya, Paradisus Playa del Carmen Riviera Maya Hotel is a 5-star all-inclusive resort surrounded by a spectacular mangrove forest and white-sandy beaches. The luxury resort is just steps from 5th Avenue in Playa del Carmen, and 45 km from the Cancun airport. Breathtaking beaches, coral reefs, crystal-clear cenote pools, and inspiring Mayan ruins await you in this tropical haven. A spa ($) with hydrotherapy circuits and a fitness center offering everything from yoga and pilates to spinning classes are some of the facilities guests can enjoy.

This sumptuous hotel offers a range of elegantly decorated suites with a furnished balcony or terrace overlooking the pools or gardens. Some rooms can accommodate families of up to 5 people while others feature a terrace with a whirlpool bathtub. Booking a swim-out suite in The Reserve category will give guests direct pool access. Immerse yourself in an incredible dining experience by tasting an exquisite selection of international and local cuisine available at the plethora of restaurants. An impressive number of bars located throughout the complex are at hand to satisfy your thirst, from non-alcoholic beverages to premium cocktails.

Enjoy the Mexican sun at the private beach with long chairs and a Beach Club. Swim in the crystal-clear water or discover the ocean with the various non-motorized water sports and motorized water sports ($) offered by the resort. Make fun family memories by spending hours at the water park or taking a dip in one of the resort’s pools. Games and water activities like aquafitness take place in the main pool, children have access to their own pool, and guests can relax in a jacuzzi while sipping their favorite drink. Parents can drop their children at the Baby Club (ages 1 to 3), Kid’s Club (ages 4 to 12), and Teen Club (ages 13 to 17) while they enjoy of the many activities offered by the hotel, such as dance lessons, volleyball, stretching sessions, and more!
5a Avenida, Esquina calle 122, Col. Luis Donaldo Colosio 77719 Playa del Carmen, Quintana Roo Mexico
45 km From Cancun International Airport
No packages available with the specified criteria

No packages availableFrom Apr 2025 to Mar 2026

Apr 2025 - Mar 2026

*The package prices shown includes the tax and fees

Photos

  • Family Promo

    Family Promo

    Kids stay and eat free
    2 children under 5 stay and eat free.
    Sharing the room with 2 paying adults.


    Travel dates: from November 1, 2024 to October 31, 2026.
  • US $200 Resort Credits

    US $200 Resort Credits

    Receive US $200 in discount coupons 

    Applicable by the hotelier at destination, on selected products and services.
    New reservation only. Per room, per stay of 3 nights or more.


    Booking dates: from September 24, 2024.
    Travel dates: from September 24 to December 22, 2024 and from January 1 to December 31, 2025.
  • Voltage
    110/120volts
  • Number of rooms
    488
  • Local time
    10:40
  • Check in time
    15:00
    Check out time
    12:00
  • Area: Playa del Carmen 
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Oceanfront
  • 6 buildings of 4 floors
  • Elevator
  • Baby Club
  • Kid's Club
  • 3 pools
  • 13 restaurants
  • 11 bars
  • WiFi: lobby, pool, room, entire complex
  • Spa ($)
  • Fitness center
  • 24-hour snacks
  • In-room safe
  • Weddings

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.

Room details

Included in all the rooms

Terrace • Full bathroom • Shower : Rain • Room Service • Living area • Individual air-conditioning • Hairdryer • Iron • Clock radio • Telephone • Extra bed (On Request) • Crib (On Request) • Non-smoking • Voltage: 110/120 • WiFi
  • Junior Suite Nature View

    • View
      Nature view
    • Beds
      1 king-size bed and 1 sofa or 2 double beds
    • Occupancy
      Maximum 4
      3 adults max.
      2 children max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 58 m² • Bath type : Regular • Coffee/tea-maker
    Room service is included delivery fee may apply.
  • Suite Nature View

    • View
      Nature view
    • Beds
      1 double bed (bedroom 1)
    • Occupancy
      Maximum 5
      3 adults max.
      3 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 78 m² • Bath type : Regular • Whirlpool on balcony • Kitchenette • Coffee/tea-maker • Microwave • Connecting rooms available (On Request) • Closed room
    2 Flat Screen TVs • Private terrace with whirlpool. • Room service is included delivery fee may apply.
    Beds details
    1 sofa bed (living room)
  • Master Suite Nature View

    • View
      Nature view
    • Beds
      1 king-size bed (bedroom 1)
    • Occupancy
      Maximum 4
      3 adults max.
      2 children max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 106 m² • Bath type : Whirlpool • Whirlpool on balcony • Kitchenette • Work Area • Coffee/tea-maker • Connecting rooms available (On Request) • Closed room
    2 Flat Screen TVs • Private terrace with whirlpool. • Room service is included delivery fee may apply.
    Beds details
    1 sofa bed (living room)

Hotel coordinates Paradisus Playa del Carmen Riviera Maya

5a Avenida, Esquina calle 122, Col. Luis Donaldo Colosio 77719 Playa del Carmen, Quintana Roo Mexico
45 km from Cancun International Airport
  • Telephone : 9848773900
  • Fax : 9848773939
  • Email : rrpp.laesmeralda.paradisus.playadelcarmen@melia.com
  • Map

    Paradisus Playa del Carmen Riviera Maya - Map
  • Hotel plan

    Paradisus Playa del Carmen Riviera Maya - Hotel plan

FAQ

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As rated by Transat 5 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.
Prices are per person based on double occupancy.  All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. The price shown on the payment page constitutes the final guaranteed price, is subject to availability and prevails over any other price, until the current session expires. Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.