Secrets Moxché Playa Del Carmen

5 stars
Aerial, Secrets Moxché Playa Del Carmen, Riviera Maya

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Secrets Moxché Playa Del Carmen

Let the brand-new Secrets Moxché Playa del Carmen capture your heart with exquisite cuisine and exotic views. Escape into luxury in the heart of the Riviera Maya, just a 10-minute drive from Playa del Carmen. Indulge with an expansive and unique array of international cuisine from over a dozen restaurants and bars. Set on a pristine strip of white sandy beach, all of the suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room rolling bar, all-inclusive with AM Resorts signature Unlimited-Luxury® experience.
This hotel is perfectly located for those who wish to explore the surroundings and take part in exciting excursions such as visiting the beautiful Isla Mujeres islands by catamaran, the ruins of Chichen Itza, tour the mysterious cenotes, or discover Zel-Ha Park.
Carretera Playa Del Carmen - Cancun KM 294, Corasol Playa Del Carmen Quintana Roo 77714 Mexico
52 km From Cancun International Airport
Minimum age required
For the hotel : 18For check-in : 18

Hotel Photos
  • Voltage
    110/120volts
  • Number of rooms
    485
  • Local time
    6:29
  • Check in time
    15:00
    Check out time
    11:00
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • 1 building of 8 floors
  • Elevator
  • Adults only
  • 8 pools
  • 11 restaurants
  • 7 bars
  • WiFi: entire complex
  • Spa ($)
  • Fitness center
  • 24-hour snacks
  • In-room safe
  • Beach

Hotel coordinates Secrets Moxché Playa Del Carmen

Carretera Playa Del Carmen - Cancun KM 294, Corasol Playa Del Carmen Quintana Roo 77714 Mexico
52 km from Cancun International Airport
  • Telephone : (52) 984 122 4711
  • Email : info.sepdc@secretsresorts.com

  • Map

    Secrets Moxché Playa Del Carmen - Map

  • Hotel plan

    Secrets Moxché Playa Del Carmen - Hotel plan

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide. 

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.

Room details

Included in all the rooms

Room Service • Individual air-conditioning • Hairdryer • Iron (On Request) • Ceiling fan • Coffee/tea-maker • Telephone • Non-smoking • Voltage: 110/120

  • Run of the House

    • View
      Run of the house View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Regular

  • Junior Suite Double

    • View
      Tropical View
    • Beds
      2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Junior Suite King

    • View
      Tropical View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Junior Suite Double Tropical View

    • View
      Tropical View
    • Beds
      2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Junior Suite King Tropical View

    • View
      Tropical View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Junior Suite King Tropical View - Solo Collection

    • View
      Tropical View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      1 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain • Mini-Fridge
    • For travel between November 1st 2024 and October 31st 2025
      • Promotion no single supplement (limited number of rooms)
      • Welcome basket in the room upon arrival. Selection may vary by resort.
      • WiFi free (some restrictions may apply)
      • Room service free (subject to availability)
      • Spa discount up to 20% off. On select spa services, once per stay.
    • For travel between November 1st 2025 and October 31st 2026
      • Promotion no single supplement (limited number of rooms)
      • Welcome basket in the room upon arrival. Selection may vary by resort.
      • WiFi free (some restrictions may apply)
      • Room service free (subject to availability)
      • Spa discount up to 20% off. On select spa services, once per stay.

  • Junior Suite Double Ocean View

    • View
      Ocean View
    • Beds
      2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Junior Suite King Ocean View

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain

  • Preferred Club Junior Suite King Ocean View

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain • Bath type : Regular
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Junior Suite King Ocean View - Luxury Collection

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • VIP lounge at airport (package only) Where available.
      • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
      • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
      • WiFi free (some restrictions may apply)
      • À la carte gourmet dining unlimited (subject to availability)
      • Spa free access to facilities
      • Concierge or Butler service
      • Waiter service at the pool and beach
      • Early check-in and late check-out subject to availability
      • Premium brand drinks (unlimited)
      • Room service 24-hour
      • Beach towels in room upon arrival
      • Bathrobes and slippers in room
      • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
      • Bottle of sparkling wine in room upon arrival
      • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
    • For travel between November 1st 2025 and October 31st 2026
      • VIP lounge at airport (package only) Where available.
      • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
      • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
      • WiFi free (some restrictions may apply)
      • À la carte gourmet dining unlimited (subject to availability)
      • Concierge or Butler service
      • Waiter service at the pool and beach (subject to availability)
      • Early check-in and late check-out subject to availability
      • Premium brand drinks (unlimited)
      • Room service 24-hour (subject to availability)
      • Beach towels in room upon arrival
      • Bathrobes and slippers in room
      • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
      • Bottle of sparkling wine in room upon arrival
      • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Junior Suite Double Ocean View

    • View
      Ocean View
    • Beds
      2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Junior Suite Swim Out King Tropical View

    • View
      Tropical View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 76 m² • Terrace • Bathroom with shower only • Shower : Rain
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Superior Junior Suite King Ocean View

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 86 m² • Terrace • Bathroom with shower only • Shower : Rain
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Superior Junior Suite Double Ocean View

    • View
      Ocean View
    • Beds
      2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 86 m² • Terrace • Bathroom with shower only • Shower : Rain
    Bathtub on balcony or terrace
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Junior Suite King Ocean Front

    • View
      Oceanfront
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 62 m² • Balcony or terrace • Bathroom with shower only • Shower : Rain
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Master Suite King Ocean Front

    • View
      Oceanfront
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 147 m² • Terrace • Bathroom with shower only • Shower : Rain • Living area • Work Area
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • Preferred Club Paramount Suites Ocean View King

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 179 m² • Terrace • Full bathroom • Shower : Rain • Bath type : Regular
    Bathtub on balcony or terrace.
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

  • The Stellar Presidential Penthouse Ocean View

    • View
      Ocean View
    • Beds
      1 king-size bed
    • Occupancy
      Maximum 2
      2 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 440 m² • Terrace • Bathroom with shower only • Shower : Rain • Closed living room • Work Area • Closed room
    • For travel between November 1st 2024 and October 31st 2025
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
    • For travel between November 1st 2025 and October 31st 2026
      • Concierge service
      • VIP Preferred status amenities
      • Private Preferred Club Lounge
      • Mini-bar (upgraded)
      • Bath amenities (upgraded)
      • Complimentary Internet access in Preferred Club Lounge
      • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
      • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay

General inclusions

For travel between November 1, 2024 and October 31, 2026
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks, jus and beer)
  • Premium brand drinks
  • Select international brand drinks (unlimited)
  • WiFi free
  • Buffet breakfast and lunch Daily
  • À la carte lunch and dinner (unlimited, no reservations required)
  • Resort Credit
  • Service of a representative at destination

Notes

Sip, Savor & See dine-around experience at nearby Secrets, Dreams and Now Resorts & Spas in Cancun and Riviera Maya (transportation not included, reservations required, restrictions may apply)

Meal plans

For travel between November 1, 2024 and October 31, 2026
All inclusive

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

Product Types

For travel between November 1, 2024 and October 31, 2025
Package
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
Accommodation only
  • Hotel taxes and service charges
  • Accommodation for the chosen period
Preferred Club
Enjoy these special perks by selecting a room category showing the inclusions Preferred Club.
  • Concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary Internet access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
Luxury Collection
Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. See the benefits of our Luxury Collection at this hotel. Enjoy these special perks by selecting a room category showing the inclusions of this collection.
  • VIP lounge at airport (package only) Where available.
  • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
  • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
  • WiFi free (some restrictions may apply)
  • À la carte gourmet dining unlimited (subject to availability)
  • Spa free access to facilities
  • Concierge or Butler service
  • Waiter service at the pool and beach
  • Early check-in and late check-out subject to availability
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Beach towels in room upon arrival
  • Bathrobes and slippers in room
  • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
  • Bottle of sparkling wine in room upon arrival
  • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
Solo Collection
The South is your oyster when travelling solo. Make new friends, blaze out of your comfort zone… or stay in it! The choice is yours because this is your vacation. See the benefits of our Solo Collection at this hotel. Enjoy these special perks by selecting a room category showing the inclusions of this collection.
  • Promotion no single supplement (limited number of rooms)
  • Welcome basket in the room upon arrival. Selection may vary by resort.
  • WiFi free (some restrictions may apply)
  • Room service free (subject to availability)
  • Spa discount up to 20% off. On select spa services, once per stay.
For travel between November 1, 2025 and October 31, 2026
Package
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
Accommodation only
  • Hotel taxes and service charges
  • Accommodation for the chosen period
Preferred Club
Enjoy these special perks by selecting a room category showing the inclusions Preferred Club.
  • Concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary Internet access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Bonus Complimentary 25-minute relaxation massage 1 per guest per stay
Luxury Collection
Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. See the benefits of our Luxury Collection at this hotel. Enjoy these special perks by selecting a room category showing the inclusions of this collection.
  • VIP lounge at airport (package only) Where available.
  • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
  • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
  • WiFi free (some restrictions may apply)
  • À la carte gourmet dining unlimited (subject to availability)
  • Concierge or Butler service
  • Waiter service at the pool and beach (subject to availability)
  • Early check-in and late check-out subject to availability
  • Premium brand drinks (unlimited)
  • Room service 24-hour (subject to availability)
  • Beach towels in room upon arrival
  • Bathrobes and slippers in room
  • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
  • Bottle of sparkling wine in room upon arrival
  • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
Solo Collection
The South is your oyster when travelling solo. Make new friends, blaze out of your comfort zone… or stay in it! The choice is yours because this is your vacation. See the benefits of our Solo Collection at this hotel. Enjoy these special perks by selecting a room category showing the inclusions of this collection.
  • Promotion no single supplement (limited number of rooms)
  • Welcome basket in the room upon arrival. Selection may vary by resort.
  • WiFi free (some restrictions may apply)
  • Room service free (subject to availability)
  • Spa discount up to 20% off. On select spa services, once per stay.

Services

  • Parking available at the hotel
  • 24h snacks
  • Fitness center
  • Evening entertainment
  • Live music
  • Laundry servicesAdditional fees
  • Currency exchangeAdditional fees
  • ATM
  • Shuttle service off siteAdditional fees
  • Jewellery storeAdditional fees
  • Gift shopAdditional fees
  • Photo shopAdditional fees
  • Convention centreAdditional fees
  • Spa services Additional fees
  • Car RentalAdditional fees

Internet

  • Computer access
  • Free WiFi available :
    • the entire complex

Kids

  • Minimum age to check in without an adult : 18 years old

Water activities

  • Aquafitness
  • Catamaran
  • Deep sea fishingAdditional fees
  • Kayaking
  • Non-motorized water sports
  • Paddleboard
  • SailingAdditional fees
  • SnorkelingAdditional fees
  • Sport fishingAdditional fees
  • Waterpolo

Land activities

  • Aerobics
  • Dance lessons
  • Fitness center
  • Ping-pong
  • Tennis
  • Volleyball
  • Yoga
  • Golf

Spa Additional fees

For details, please inquire at the hotel.

Photos

Tennis

  • 1 tennis court(s)

Golf

  • Golf simulator
  • Golf course nearbyAdditional fees
  • Hotel credit offered

    Hotel credit offered

    Receive US $200 in discount coupons 

    Applicable by the hotelier at destination, on selected products and services.
    New reservation only. Per room, per stay.

    Travel dates: from November 1, 2024 to October 31, 2025.

Wedding and honeymoon

  • Honeymoon PackageAdditional fees
    For information on available wedding and honeymoon packages, please contact your travel agent.

Photos

Restaurants

Bars

Hotel Photos

Rooms photos

Hotel activities

Videos

Aquatic excursion Additional fees

  • Catamaran Isla Mujeres, Cancun

    Catamaran Isla Mujeres Regular (from Riviera Maya)

    Riviera Maya

    10 hours
  • Underwater world

    Underwater World (from Riviera Maya)

    Riviera Maya

    7 hours
  • Rio Secreto, Mexico

    Rio Secreto (from Riviera Maya)

    Riviera Maya

    5 hours
  • Luxury sunset sailing

    Luxury Sunset Sailing (from Riviera Maya)

    Riviera Maya

    4 hours

Cultural excursions Additional fees

  • Chichen Itza, Mexico

    Chichen Itza (from Riviera Maya)

    Riviera Maya

    ½ day, 30 minutes
  • Tulum

    Tulum half a day Tour (from Riviera Maya)

    Riviera Maya

    2 hours, 30 minutes
  • Tullum & Village

    Tulum & Village (from Riviera Maya)

    Riviera Maya

    5 hours, 30 minutes

Adventure tours and excursions Additional fees

  • ATV Xpress Single

    ATV Xpress Double (from Riviera Maya)

    Riviera Maya

    4 hours, 30 minutes
  • ATV Xpress Single

    ATV Xpress Single (from Riviera Maya)

    Riviera Maya

    4 hours, 30 minutes
  • 3 snorkeling ecosystem excursion

    3 Snorkeling Ecosystem (from Riviera Maya)

    Riviera Maya

    6 hours

FAQ

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As rated by Transat 5 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.
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