The Reef 28

4 stars
Rooftop, The Reef 28, Riviera Maya

The Reef 28

The Reef 28 is a luxurious haven nestled in the heart of Playa del Carmen, Mexico. As you step into this contemporary paradise, you're greeted by a sophisticated blend of modern design and coastal charm. The hotel boasts spacious and elegantly appointed rooms, each thoughtfully curated to provide a comfortable and stylish retreat. Immerse yourself in the rooftop infinity pool, where the azure waters stretch seamlessly into the horizon, offering breathtaking views of the Caribbean Sea. The rooftop also features a chic bar and lounge area, creating the perfect ambiance for sunset cocktails with a touch of tropical glam.

Indulge your palate at the hotel's exquisite restaurants, where a fusion of local flavors and international cuisine awaits. Whether you're savoring a romantic dinner or enjoying a casual brunch, The Reef 28 promises a culinary experience that tantalizes the taste buds. For those seeking relaxation, the spa at The Reef 28 offers a haven of serenity. Pamper yourself with rejuvenating treatments ($) inspired by ancient Mayan rituals, and let the skilled therapists transport you to a state of bliss.

Conveniently located near the vibrant Fifth Avenue, The Reef 28 provides easy access to the bustling energy of Playa del Carmen's shops, cafes, and nightlife. Yet, when you return to the hotel, you step back into an oasis of tranquility, making it the perfect blend of excitement and relaxation for an unforgettable getaway.
1ª Avenida Nte. & Calle 28 Nte, Gonzalo Guerrero, 77720, Playa del Carmen, Q.R., Mexico.
56 km From Cancun International Airport
Minimum age required
For the hotel : 18

Hotel Photos

  • Voltage
    110/120volts
  • Number of rooms
    120
  • Local time
    4:53
  • Check in time
    15:00
    Check out time
    11:00
  • City center
  • Close to a park/nature reserve
  • Close to a trendy area
  • Within walking distance of the beach
  • Elevator
  • Adults only
  • 1 pool
  • 3 restaurants
  • 3 bars
  • WiFi: entire complex
  • Spa ($)
  • Fitness center
  • In-room safe
  • Weddings

Hotel coordinates The Reef 28

1ª Avenida Nte. & Calle 28 Nte, Gonzalo Guerrero, 77720, Playa del Carmen, Q.R., Mexico.
56 km from Cancun International Airport
  • Telephone : 52-984-206-5150
  • Email : socialmedia@thereefresorts.com
  • Map

    The Reef 28 - Map

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.
Access fee to The Reef Coco Beach & The Reef Playacar
Take note that guests staying at The Reef 28 have to pay $15 per day/per person/per hotel for access to The Reef Coco Beach and The Reef Playacar.
Rates are subject to change without notice. See details
Published on February 19, 2024

Room details

Included in all the rooms

Balcony • Bathroom with shower only • Shower : Rain • Individual air-conditioning • Hairdryer • Iron • Ceiling fan • Coffee/tea-maker • Clock radio • Telephone • Microwave • Non-smoking • Voltage: 110/120 • Bathrobes and slippers in room
  • Deluxe Junior Suite

    • View
      City view
    • Beds
      2 queen-size beds and 1 sofa bed or 1 king-size and 1 sofa bed
    • Occupancy
      Maximum 4
      4 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 50 m² • Living area
  • Deluxe Master Suite

    • View
      City view
    • Beds
      1 king-size and 1 sofa bed (bedroom 1)
    • Occupancy
      Maximum 4
      4 adults max.
      • WiFi
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • WiFi
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 110 m² • Closed living room • Kitchenette • Work Area • Closed room
    Jacuzzi in room • 2 bathrooms
    Beds details
    1 sofa (living room)

General inclusions

For travel between November 1, 2023 and October 31, 2026
  • Evening entertainment
  • Live music
  • Buffet breakfast
  • À la carte lunch and dinner
  • Service of a representative at destination

Notes

Clients have access to The Reef Playacar and The Reef Coco Beach. Shuttle service included. (Surcharge of 15 usd per person per day, per hotel. Subject to change) Additional fees

Meal plans

For travel between November 1, 2023 and October 31, 2026
All inclusive

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

Product Types

For travel between November 1, 2023 and October 31, 2026
Package
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
Accommodation only
  • Hotel taxes and service charges
  • Accommodation for the chosen period

Services

  • Fitness center
  • Evening entertainment
  • Live music
  • Not accessible for people with restricted mobility
  • Convention centre
  • Spa services Additional fees
  • Car RentalAdditional fees

Internet

  • Free WiFi available :
    • the entire complex

Water activities

  • Jacuzzi

Land activities

  • Fitness center

Spa Additional fees

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits

Photos

Wedding and honeymoon

  • Wedding packageAdditional fees
    For information on available wedding and honeymoon packages, please contact your travel agent.

Restaurants

Bars

Aquatic excursion Additional fees

  • Catamaran Isla Mujeres, Cancun

    Catamaran Isla Mujeres Regular (from Riviera Maya)

    Riviera Maya

    10 hours
  • Underwater world

    Underwater World (from Riviera Maya)

    Riviera Maya

    7 hours
  • Rio Secreto, Mexico

    Rio Secreto (from Riviera Maya)

    Riviera Maya

    5 hours
  • Luxury sunset sailing

    Luxury Sunset Sailing (from Riviera Maya)

    Riviera Maya

    4 hours

Cultural excursions Additional fees

  • Chichen Itza, Mexico

    Chichen Itza (from Riviera Maya)

    Riviera Maya

    ½ day, 30 minutes
  • Tulum

    Tulum half a day Tour (from Riviera Maya)

    Riviera Maya

    2 hours, 30 minutes
  • Tullum & Village

    Tulum & Village (from Riviera Maya)

    Riviera Maya

    5 hours, 30 minutes

Adventure tours and excursions Additional fees

  • ATV Xpress Single

    ATV Xpress Double (from Riviera Maya)

    Riviera Maya

    4 hours, 30 minutes
  • ATV Xpress Single

    ATV Xpress Single (from Riviera Maya)

    Riviera Maya

    4 hours, 30 minutes
  • 3 snorkeling ecosystem excursion

    3 Snorkeling Ecosystem (from Riviera Maya)

    Riviera Maya

    6 hours

FAQ

As rated by Transat 4 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.