The Fives Beach Hotel & Residences Playa Del Carmen

5 stars

FAMILY PROMO

The Fives Beach Hotel & Residences Playa Del Carmen

Holiday in style at The Fives Beach Hotel & Residences Playa Del Carmen, an upscale, service-oriented hotel set on a white-sand beach in beautiful Riviera Maya. This All Senses Inclusive resort lets you savour every moment with dishes infused with creativity—from the ultra-contemporary to the classical—a medley of international cuisine and an award-winning wine list.

Playa Del Carmen’s Fives Beach Hotel & Residences resort is a foodie paradise where you can indulge in everything from beachside tacos and ceviche to grilled seafood to modern French bistro fare. During the day, enjoy a margarita or cerveza by the infinity pool steps from the forest. Then, in the evening, meet friends for a classic gin and tonic in the chic gin bar. Craving some nightlife? Playa Del Carmen’s Fives Beach Hotel & Residences offers you four incredible bars to discover, each with its own eclectic vibe. One thing is clear, good times are waiting for you!

Predio El Limonar Fraccion 2, Xcalacoco Municipo de Solidaridad, Playa del Carmen, Quintana Roo, Mexico

50 km From Cancun International Airport

Hotel Photos

Voltage
110/120volts
Number of rooms
577
Local time
20:18
Check in time
15:00
Check out time
12:00

Area: Playa del Carmen
District: Quintana Roo
Beachfront
Close to a park/nature reserve
Close to an attraction/town/historical site
18 buildings of 3 floors
Elevator
Kid's Club
7 pools
14 restaurants
8 bars
WiFi: entire complex
Spa ($)
Fitness center
24-hour snacks
In-room safe
Weddings
Beach

Hotel coordinates The Fives Beach Hotel & Residences Playa Del Carmen

Predio El Limonar Fraccion 2, Xcalacoco Municipo de Solidaridad, Playa del Carmen, Quintana Roo, Mexico

50 km from Cancun International Airport

Telephone : 9848772750
Fax : 9848772751
Email : reservationsinfo@thefiveshotels.com

Map
Hotel plan

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide.

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.

Room details

Included in all the rooms

Shower : Rain • Room Service ($) • Individual air-conditioning • Hairdryer • Iron • Coffee/tea-maker • Telephone • Long-distance calls included • WiFi

Deluxe Room Family Collection
- View
  Run of the house View
- Beds
  1 king-size bed or 2 double beds
- Occupancy
  Maximum 4
  2 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen cable TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Room dimensions: 49 m² • Balcony or terrace • Bathroom with shower only • Crib (On Request) • Voltage: 110/120 • Bathrobes • Bath amenities
- For travel between November 1st 2024 and October 31st 2025
  Kids' Club (extended Kids Club hours, vary by resort)
  Children stay and eat free (applicable to selected rooms. Limited number of rooms. Criteria for kid's ages vary by resort.)
  Promotion solo parent promo (conditions may vary by resort)
  WiFi free (some restrictions may apply)
  Promotion on teens 13-17 years old (criteria for kids ages vary by resort.)
  Early check-in and late check-out upon availability
  Standard seat assignment so your family can sit together
- For travel between November 1st 2025 and October 31st 2026
  Kids' Club (extended Kids Club hours, vary by resort)
  Children stay and eat free (applicable to selected rooms. Limited number of rooms. Criteria for kid's ages vary by resort.)
  Promotion solo parent promo (conditions may vary by resort)
  WiFi free (some restrictions may apply)
  Promotion on teens 13-17 years old (criteria for kids ages vary by resort.)
  Early check-in and late check-out upon availability
  Standard seat assignment so your family can sit together
Family Collection Deluxe Upgrade to 1-Bedroom Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 4
  3 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 65 m² • Balcony or terrace • Bathroom with shower only • Bath type : Regular • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
1-Bedroom Suite
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 4
  3 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 65 m² • Balcony or terrace • Bathroom with shower only • Bath type : Regular • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
1-Bedroom Penthouse Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 4
  3 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 104 m² • Terrace • Bathroom with shower only • Outside whirlpool • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
Epic Collection 1-Bedroom Penthouse Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 4
  3 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 104 m² • Terrace • Bathroom with shower only • Outside whirlpool • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
- For travel between November 1st 2024 and October 31st 2025
  Concierge service Virtual
  Dedicated room location
  Priority check-in at the hotel Private in room check in
  Bath amenities Malin & Goetz
  Breakfast daily in room
  Exclusive beach and pool area Pre-reserved
  Laundry free
  Turn-down service
  Room service Enhanced menu
  Pillow menu Personalized
1-Bedroom Swim Up Resort Residence
- View
  Pool View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 3
  3 adults max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 65 m² • Terrace • Bathroom with shower only • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Closed room • Voltage: 110/120 and 220/240
Epic Collection 1-Bedroom Swim Up Resort Residence
- View
  Pool View
- Beds
  1 king-size and 1 sofa bed
- Occupancy
  Maximum 3
  3 adults max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 65 m² • Terrace • Bathroom with shower only • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Closed room • Voltage: 110/120 and 220/240
- For travel between November 1st 2024 and October 31st 2025
  Concierge service Virtual
  Dedicated room location
  Priority check-in at the hotel Private in room check in
  Bath amenities Malin & Goetz
  Breakfast daily in room
  Exclusive beach and pool area Pre-reserved
  Laundry free
  Turn-down service
  Room service Enhanced menu
  Pillow menu Personalized
2-Bedroom Suite Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed (bedroom 1)
- Occupancy
  Maximum 8
  6 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 107 m² • Balcony or terrace • Bathroom with shower only • Living area • Fully-equipped kitchen • Mini-Fridge • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
Beds details
1 king-size bed or 2 double beds (bedroom 2)
2-Bedroom Penthouse Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed (bedroom 1)
- Occupancy
  Maximum 8
  6 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen cable TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Room dimensions: 159 m² • Balcony or terrace • Full bathroom • Whirlpool in room • Closed living room • Fully-equipped kitchen • Microwave • Crib (On Request) • Voltage: 110/120 • Bathrobes • Bath amenities
2 bathrooms with shower • Dining table for eight • 2 flat screen TVs • 2 fully separated bedrooms non connecting
Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbecue grill
Beds details
1 king-size bed or 2 double beds (bedroom 2); 1 sofa bed (living room)
Epic Collection 2-Bedroom Penthouse Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed (bedroom 1)
- Occupancy
  Maximum 8
  6 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen cable TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Room dimensions: 159 m² • Balcony or terrace • Full bathroom • Whirlpool in room • Closed living room • Fully-equipped kitchen • Microwave • Crib (On Request) • Closed room • Voltage: 110/120 • Bathrobes • Bath amenities
2 bathrooms with shower • Dining table for eight • 2 flat screen TVs • 2 fully separated bedrooms non connecting
Rooftop lounge deck with a deluxe whirlpool tub for six, half-bathroom, sofa, tables, lounge chairs and a barbecue grill
Beds details
1 king-size bed or 2 double beds (bedroom 2); 1 sofa bed (living room)
- For travel between November 1st 2024 and October 31st 2025
  Concierge service Virtual
  Dedicated room location
  Priority check-in at the hotel Private in room check in
  Bath amenities Malin & Goetz
  Breakfast daily in room
  Exclusive beach and pool area Pre-reserved
  Laundry free
  Turn-down service
  Room service Enhanced menu
  Pillow menu Personalized
3-Bedroom Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed (bedroom 1)
- Occupancy
  Maximum 10
  8 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 143 m² • Balcony or terrace • Full bathroom • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
Beds details
1 king-size bed or 2 double beds (bedroom 2); 1 king-size bed or 2 double beds (bedroom 3)
3-Bedroom Penthouse Resort Residence
- View
  Run of the house View
- Beds
  1 king-size and 1 sofa bed (bedroom 1)
- Occupancy
  Maximum 10
  8 adults max.
  2 children max.
- WiFi
  Mini-Bar
  In-Room Safe
  Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 143 m² • Terrace • Full bathroom • Living area • Fully-equipped kitchen • Mini-Fridge • Microwave • Extra bed (On Request) • Crib (On Request) • Connecting rooms available (On Request) • Closed room • Voltage: 110/120 and 220/240
Beds details
1 king-size bed or 2 double beds (bedroom 2); 1 king-size bed or 2 double beds (bedroom 3)

General inclusions

For travel between November 1, 2024 and October 31, 2026

À la carte breakfast and lunch (unlimited, some require reservations)
Butler service at the beach
Concierge service
Daily activities program
Daily sports
Domestic drinks (unlimited)
Evening entertainment
Live music
Mini-bar restocked daily with water, soft drinks and beer
Non-motorized water sports (select)
Premium brand drinks (unlimited)
Select international brand drinks (unlimited)
Snacks
Waiter service
Welcome cocktail upon arrival
Buffet breakfast and lunch
À la carte lunch and dinner (unlimited, no reservations required)
Complimentary WiFi
Service of a representative at destination

Meal plans

For travel between November 1, 2024 and October 31, 2026

All inclusive

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

Product Types

For travel between November 1, 2024 and October 31, 2025

Package

Roundtrip transfers between airport and hotel (package only)
Roundtrip flight in Economy Class (package only)
Hotel taxes and service charges
Accommodation for the chosen period

Accommodation only

Hotel taxes and service charges
Accommodation for the chosen period

Epic Collection

Concierge service Virtual
Dedicated room location
Priority check-in at the hotel Private in room check in
Bath amenities Malin & Goetz
Breakfast daily in room
Exclusive beach and pool area Pre-reserved
Laundry free
Turn-down service
Room service Enhanced menu
Pillow menu Personalized

Family Collection

We have created our Family Collection to meet the needs and desires of all types of families. See the benefits of the Family Collection at this hotel. Enjoy these special perks by selecting a room category showing the inclusions of this collection.

Kids' Club (extended Kids Club hours, vary by resort)
Children stay and eat free (applicable to selected rooms. Limited number of rooms. Criteria for kid's ages vary by resort.)
Promotion solo parent promo (conditions may vary by resort)
WiFi free (some restrictions may apply)
Promotion on teens 13-17 years old (criteria for kids ages vary by resort.)
Early check-in and late check-out upon availability
Standard seat assignment so your family can sit together

For travel between November 1, 2025 and October 31, 2026

Package

Roundtrip transfers between airport and hotel (package only)
Roundtrip flight in Economy Class (package only)
Hotel taxes and service charges
Accommodation for the chosen period

Accommodation only

Hotel taxes and service charges
Accommodation for the chosen period

Family Collection

Kids' Club (extended Kids Club hours, vary by resort)
Children stay and eat free (applicable to selected rooms. Limited number of rooms. Criteria for kid's ages vary by resort.)
Promotion solo parent promo (conditions may vary by resort)
WiFi free (some restrictions may apply)
Promotion on teens 13-17 years old (criteria for kids ages vary by resort.)
Early check-in and late check-out upon availability
Standard seat assignment so your family can sit together

Services

Parking available at the hotelAdditional fees
24h snacks
Fitness center
Evening entertainment
Live music
Doctor on site Additional fees
Laundry servicesAdditional fees
Not accessible for people with restricted mobility
Currency exchangeAdditional fees
ATMAdditional fees
Shuttle service off siteAdditional fees
Gift shopAdditional fees
Wine Cellar Additional fees
Beauty salon Additional fees
Spa services Additional fees
Car RentalAdditional fees

Notes

Doctor in hotel Monday to Friday from 9am - 5pm
Essence Section room blocs located at the top end of the complex (blocs 15-16-17-18)

Internet

Computer accessAdditional fees
Free WiFi available :
- the entire complex

Kids

Rooms for family of 5 or more
Kids' Club (ages 4 to 12)
Teen Club (ages 13 to 17)
1 kids pool(s)
Playground
BabysittingAdditional fees
Minimum age to check in without an adult : 18 years old

Notes

Kids under 4 must be accompanied by an adult
Babysitting is subject to availability (maximum 3 children)

Photos

Beach

Beach Club on site
Beach club on the beach
Long chairs
Bali bedsAdditional fees

Photos

Water activities

Aquafitness
Deep sea fishingAdditional fees
Kayaking
Non-motorized water sports
Pedal boats
Snorkeling
Scuba diving

Land activities

Board games
Cooking lessons
Dance lessons
Fitness center
Games room
Horseback riding nearbyAdditional fees
Ping-pong
Shuffleboard
Spanish lessons
Stretching sessions
Tennis
Volleyball
Yoga
ZiplineAdditional fees
Golf

Spa Additional fees

Body Treatments
Massage
Spa Circuits
Special Therapies

Photos

Scuba diving

Scuba diving centre off-siteAdditional fees
Introduction to scuba diving in pool

Tennis

1 tennis court(s)
Teaching proAdditional fees

Golf

Golf course nearbyAdditional fees

Golf Club El Camaleon Mayakoba Golf course 2.9 km from property

Location: RIviera Maya
Phone: 529842064653
Email: info@mayakoba.com
Website: https://mayakoba.com/el-camaleon-golf-course/

Designed by Greg Norman
18 holes
Driving rangeAdditional fees
LockersAdditional fees
Par 72
7024 yards
Pre-reserved tee times available
Putting green
Teaching proAdditional fees
Club houseAdditional fees
Mandatory golf cartAdditional fees
Minimum age to play : 17 years old
Pro shopAdditional fees

Family Promo
Kids stay and eat free
2 children under 13 stay and eat free or 1 teen 13 to 16 years old.
Applicable to Deluxe room only, sharing the room with 2 paying adults.

Travel dates: from November 1, 2024 to October 31, 2025.

Wedding and honeymoon

Free honeymoon package
To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Honeymoon PackageAdditional fees
To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Wedding packageAdditional fees
You can find all information in regards to the weddings, packages and collections on the following link: https://www.allsensesweddings.com{$Transat.Blanklink.Web.Accessibility$}

Photos

Restaurants

Bars

Hotel Photos

Rooms photos

Hotel activities

Aquatic excursion Additional fees

Catamaran Isla Mujeres Regular (from Riviera Maya)
Riviera Maya
10 hours
Underwater World (from Riviera Maya)
Riviera Maya
7 hours
Rio Secreto (from Riviera Maya)
Riviera Maya
5 hours
Luxury Sunset Sailing (from Riviera Maya)
Riviera Maya
4 hours

Cultural excursions Additional fees

Chichen Itza (from Riviera Maya)
Riviera Maya
½ day, 30 minutes
Tulum half a day Tour (from Riviera Maya)
Riviera Maya
2 hours, 30 minutes
Tulum & Village (from Riviera Maya)
Riviera Maya
5 hours, 30 minutes

Adventure tours and excursions Additional fees

ATV Xpress Double (from Riviera Maya)
Riviera Maya
4 hours, 30 minutes
ATV Xpress Single (from Riviera Maya)
Riviera Maya
4 hours, 30 minutes
3 Snorkeling Ecosystem (from Riviera Maya)
Riviera Maya
6 hours

FAQ

As rated by Transat 5 stars

Hotel ranking descriptions

5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
2 starsA standard resort offering comfortable accommodation and basic services.